ORDER FULFILMENT

Shipping & Delivery Policy

Last updated: 11 November 2026

This policy explains how GAUSHIV intends to process and deliver orders placed through its website. The final timelines and charges must match the courier arrangements actually available to the business.

Order processing

Orders are processed after successful payment confirmation or, for WhatsApp orders, after the order and payment method have been confirmed with the customer. Processing time: [CONFIRM YOUR DISPATCH TIME, FOR EXAMPLE 2–3 BUSINESS DAYS]. Orders placed on Sundays or public holidays may be processed on the next business day.

Delivery estimates

Estimated delivery: [CONFIRM A REALISTIC DELIVERY WINDOW, FOR EXAMPLE 5–7 BUSINESS DAYS AFTER DISPATCH]. Delivery times are estimates and may vary by destination, courier availability, weather, public holidays or other circumstances beyond our reasonable control.

Shipping charges and serviceable locations

Shipping charges and serviceable PIN codes will be shown or confirmed before the customer places the order. Any free-shipping threshold must be stated clearly at checkout or in the relevant offer terms.

Tracking and delivery issues

Where tracking is available, tracking details will be shared with the customer. If a parcel appears delayed, damaged or incorrectly delivered, contact us promptly at hello@gaushiv.in or WhatsApp +91 70118 77059.

Incorrect address or failed delivery

Customers are responsible for providing a complete and accurate delivery address and reachable phone number. Re-delivery, return-to-origin or additional shipping charges, if any, will be communicated and handled fairly based on the courier's actual charges.